Privacy Policy
Last updated: November 2025
Discreet Desk is committed to respecting and protecting your privacy. This policy explains how your personal information is collected, used and kept secure when you interact with me, whether through this website, by email, phone or in person.
1. Who I am
Discreet Desk is a personal assistance and admin support service run by Louise Bott, based in Hampshire, UK. If you have any questions about this policy or how your data is handled, please contact me at lou@discreetdesk.co.uk
2. Information I collect
I may collect and store basic personal information such as your name, phone number, email address and details relevant to your enquiry or work request.
This information is provided directly by you, for example when:
You fill in a contact form on the website
You contact me by email, phone or WhatsApp
We work together as part of a client agreement
3. How your information is used
I use your information only for the purpose it was given - usually to:
Respond to your enquiry
Provide agreed services
Manage client records and communication
I do not share your information with third parties, sell it, or use it for marketing without your explicit consent.
4. How your information is stored
Your information is stored securely and only for as long as necessary. Digital files are kept on password-protected devices, and any paper records are stored safely and disposed of responsibly.
5. Your rights
Under the UK GDPR, you have the right to:
Request a copy of the personal data I hold about you
Ask for corrections or deletion of that data
Withdraw your consent at any time
If you wish to do so, simply contact me at lou@discreetdesk.co.uk
6. Cookies
This website may use essential cookies to ensure it works properly. If I add analytics or performance tools in the future, this policy will be updated, and you'll be able to choose whether to accept or reject non-essential cookies.
7. Updates
I may update this policy occasionally to reflect small changes in practice or legal requirements. The latest version will always be available on this website.